Relationship Officer (CA)
Job Purpose
To acquire new to Bank liability relationships (Current Accounts / Deposits& HNI Clients) and strengthen these relationships through highest levels of service quality.
Desired Qualification& Experience:
·
Graduation: (Please specify
preferences, if any): Any Graduate ·
Number of years of experience (range):
1 – 4 years. ·
Type of companies/sector worked for: Banks/Insurance/Direct
Sales like Credit Card, Pharma, Telecom, Consumer Durables like Water
Purifiers, Vacuum Cleaners etc. ·
Profile: The applicant should have
been in a field sales role (he/she should be meeting customers in person on a
daily basis to explain about products / follow up on previous meetings /
courtesy calls with existing customers to explore additional client
relationship strengthening opportunities). He/she should be presentable and
should be able to articulate clearly. ·
Hiring Criteria per Branch: A) 50% of
the hiring budget for BDOs in the branch should be candidates with experience
in Current Account or CASA acquisition and who have been earning incentives
consistently. B) 30% of the hiring budget for BDOs in the branch can be
candidates with direct sales experience from other industries like Insurance,
Credit Cards, Pharma, Telecom, Consumer Durables, etc, who have been earning
incentives consistently. C) 20% of the hiring budget for BDOs in the branch
can be Fresher Graduates, preferably with certification from Banking Training
Institutes / Sales Training Institutes. ·
Selection: All BDOs should be
interviewed in person by Immediate Supervisor and 2nd Level
Supervisor followed by telephonic/personal interview with HR. In addition to
the above hiring criteria, interviewers should evaluate candidates on the
competencies listed below. Guidelines for evaluating candidates on the below
competencies will be shared separately. Any deviations from hiring criteria
given above can be approved only by the 3rd Level Supervisor after
interviewing the candidate in person. ·
Language(s): Working knowledge of
English and fluency in regional language of the state applying for. Ability
to speak in other regional languages would be an added advantage. ·
Computer/technical skills (if any):
Should be conversant in MS Office. |
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