• Relationship Officer (CA)

     

      Relationship Officer (CA)





    Job Purpose

     To acquire new to Bank liability relationships (Current Accounts / Deposits& HNI Clients) and strengthen these relationships through highest levels of service quality.



    Desired Qualification& Experience:


    ·         Graduation: (Please specify preferences, if any): Any Graduate

    ·         Number of years of experience (range): 1 – 4 years.

    ·         Type of companies/sector worked for: Banks/Insurance/Direct Sales like Credit Card, Pharma, Telecom, Consumer Durables like Water Purifiers, Vacuum Cleaners etc.

    ·         Profile: The applicant should have been in a field sales role (he/she should be meeting customers in person on a daily basis to explain about products / follow up on previous meetings / courtesy calls with existing customers to explore additional client relationship strengthening opportunities). He/she should be presentable and should be able to articulate clearly.

    ·         Hiring Criteria per Branch: A) 50% of the hiring budget for BDOs in the branch should be candidates with experience in Current Account or CASA acquisition and who have been earning incentives consistently. B) 30% of the hiring budget for BDOs in the branch can be candidates with direct sales experience from other industries like Insurance, Credit Cards, Pharma, Telecom, Consumer Durables, etc, who have been earning incentives consistently. C) 20% of the hiring budget for BDOs in the branch can be Fresher Graduates, preferably with certification from Banking Training Institutes / Sales Training Institutes.

    ·         Selection: All BDOs should be interviewed in person by Immediate Supervisor and 2nd Level Supervisor followed by telephonic/personal interview with HR. In addition to the above hiring criteria, interviewers should evaluate candidates on the competencies listed below. Guidelines for evaluating candidates on the below competencies will be shared separately. Any deviations from hiring criteria given above can be approved only by the 3rd Level Supervisor after interviewing the candidate in person.

    ·         Language(s): Working knowledge of English and fluency in regional language of the state applying for. Ability to speak in other regional languages would be an added advantage.

    ·         Computer/technical skills (if any): Should be conversant in MS Office.




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